Content, taxonomy, ontology, chatbot conversation design
For me the object-oriented world is not something new but it's the first time I started understanding how it really works and how I can benefit from it. What you, Sophia, are teaching is at the very least eye-opening. I am only at the beginning but I already know I want to dedicate my professional and personal time to study, practice and improve the whole process and methodology. It takes time but it's worth every second.